Why I Cancelled My Amazon Account: When Customer Service Becomes a Gamble

I used Amazon for years—reliable, fast, convenient. As a Prime member with regular orders and digital purchases, I was your typical loyal customer. But what happened recently changed my view of the company completely. The Delivery Problem Two of my orders were marked as “delivered to a neighbor.” I never gave permission for neighbor drop-offs. Even worse: I was working from home all day. No one rang the bell, no note, no contact. Just a tracking entry: “Delivered to neighbor.” Which one? No idea. Package: lost. ...

July 16, 2025 Â· Alexander Renz

The Book Nobody Wrote

The Book Nobody Wrote AI on Amazon – and How Words Become Nothing Again It feels like a bad joke. A “self-help” guide about narcissistic abuse, packed with clichés, buzzwords, and pseudo-therapeutic fluff – supposedly written by a human, but most likely generated by a language model. Sold on Amazon. Ordered by people in distress. And no one checks if the book was ever seen by an actual author. The New Business Model: Simulation Amazon has long since transformed. From a retailer to a marketplace of content that just feels “real enough.” Real authors? Real expertise? Real help? Not required. It’s enough for an algorithm to produce words that sound like advice. Text blocks that are grammatically correct, friendly in tone, and SEO-optimized. ...

May 6, 2025 Â· Alexander Renz